Ocean Isle Beach, North Carolina
3 comments

Advertised as a rusts resistant aluminum frame chair.All of the grometts have rusted through, see pictures attached of rust.

Related: Gander Mountain poor customer service, rude store staff

Customer service as well as the manufacturer WESTFIELD OUTDOORS will nod do anything to help.

Tell Gander Mountain and Westfield Outdoors How you feel about the defective products they sell. Call Justin at Westfield 317-334-0364.

Heather at Gander mountain was rude and would not even accept pictures of their defective product.I have even asked to have a new fabric sent to me which I would pay for,but no luck.

Miserable company to deal with.Do not buy from this company as they do not stand behind their products

Review about: Frame Chair.

Review #434370 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $200
Preferred solution Not specified

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smartbuyer08
Bloomsburg, Pennsylvania, United States #785078

rust proof frame.. not grommets

Anonymous
to smartbuyer08 #984437

Rust Resistant not PROOF. Im still buying two.

Joe T
Secaucus, New Jersey, United States #692064

I had the same problem with my chair and customer service said I should not use it in wet conditions. Duh its for the outdoors. Their customer help service is terrible

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