Gave out private info | Gander RV in Iola, Wisconsin

1.0
Details
Still haven't received my license plate for a camper we bought over 6 months ago. Gander rv Rothchild,wi. Rudest and most unprofessional business I have ever seen. We paid for it and never received anything. Contacted Wi DMV and there is no record of receiving anything.
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1 comment
James S
#1768418

Fix the problem now!

Review
#1691624 Review #1691624 is a subjective opinion of poster.
Service
Gander Mountain Manager
3.5
Details
On 3/26/2015 I went the Gander Mountain in Franklin, WI. to look at firearms. When I got there only one other customer was in front of me but after a few minutes of waiting there was now about 8 so instead of the sales person being trained to pick up the phone and call...
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6 comments
Anonymous
#964492

RE: the comment by Anonymous. I’m sure that everything you said could be true but that doesn’t change the experience that I had.

I had already waited patiently about fifteen minutes before the sales person asked who had numbers. If a customer has waited that long for service you have already screwed up.

That would mean the last guy could wait 2 hours? There is no excuse for poor customer service although it seems you could point out that it’s the customers fault.

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Review
#613984 Review #613984 is a subjective opinion of poster.
Service
Gander Mountain Manager
Cons
  • Customer service
Reason of review
Poor customer service
Tags
  • hunting equipment

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