Complaint | Gander Mountain review from Houston, Texas

2.2
Details
I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in. This has been going on for 6 months.
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Review
#1716148 Review #1716148 is a subjective opinion of poster.
Service
Gander Mountain Customer Care

Work Boots Review

5.0
Details
Went to shop for work boots in store was met by associate Luis of footwear was amazed at knowledge n experience in answering all my concerns,sadly dept didn't have my size but will definately return cause of good customer service
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Review
#801355 Review #801355 is a subjective opinion of poster.
Reason of review
Good customer service

Gander Mountain Staff Review

1.0
Details
Absolutely the worst in store staff customer service. Stood around for 30 minutes waiting for someone to wait on me while the staff stood behind the counter and shot the bull. Service like that it won't be long until they are out of business
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Review
#789657 Review #789657 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain Return Policy Review

I spend several thousand $ each year with gander mountain i feel that I have been cheated and lie to your replacement plan is a lie and I am very unhappy I will be letting every hunter and fishermen throughout the bass fishing tournament to Texas bow hunting and many others
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Review
#762714 Review #762714 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Pay shipping on both ends | Gander Mountain review from Houston, Texas

I bought two outboard motor covers. One fit perfectly, the other didn't fit as it was supposed to on my motor. I paid for inbound shipping - no big deal, but they want me to pay for outbound shipping too!!?? If this were a return where I would need another item in stock this would cost me three way shipping. The shipping would end up costing more than the original item. Not very customer friendly. Bass Pro and West Marine is where I will shop in the future. Gander should take a gander at Amazon and learn a thing or two.
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Review
#447416 Review #447416 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Loss
$6

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

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