Complaint | Gander Mountain review from Houston, Texas

2.2
Details
I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in. This has been going on for 6 months.
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#1716148 Review #1716148 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
2.1
Details
Stopped by the Lake Worth Gander Mountain since I pass by it on way home, to look over the used gun offerings at their store. I have thought before alot of their new gun selection is over priced, as compared to local competitors such as Academy, ect, however used gun...
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Review
#951576 Review #951576 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Cons
  • Rude and slow service
Reason of review
rude clerk not interested in letting a customer who has the money and knows what is looking for to even SEE if you have the product
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Lake Worth Texas
  • Used Firearms
I went to Gander Mountain with a mint condition acp 1911 45 only been sot 25 times for sight in and plunking a few rounds at can target. the gun was my dads and he gave it to me years ago. The 45 was a MP MODEL which is built to better standards than regular 1911's due...
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Review
#910665 Review #910665 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

Won't give Gander Mountain anymore business

1.6
Details
With all the sporting goods store and shooting ranges everywhere I'm surprised Ganger Mountain has survived with their poor service and terrible prices. I have purchased several guns, ammo and clothing from my local Gander Mountain in Houston, Texas and also rented their shooting lanes because I want to support my local stores but that is over. Their prices on just about everything are higher than everyone else, especially their guns. What annoys me the most is their lack of service after the sale and their dishonest policies on trades and returns. They really rip people off and I'm done with them. Sorry Amazon, Bulk Ammo, Spring Guns & Ammo and Academy for leaving you guys for a spell but I'm back to stay.
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Review
#859432 Review #859432 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Cons
  • Service
  • Poor response to complaint
Reason of review
Poor customer service
Tags
  • Terrible Customer Care

Gander Mountain Manager Review

There is a store manager named Christina at the GM in mobile Alabama and she verbally abused me and my son in front of the whole store low class and she should be put in the crazy house . GM won't answer my calls
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Review
#929745 Review #929745 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service

Great help | Gander Mountain review from Copperas Cove, Texas

A big thank you to Cody in the Amarillo store . He assisted my 2 daughters and I for an hour and programmed the products we bought . You have a great person working for you . He had all the information we needed and told us how to use it .Your store is wonderful .We will be back for more shopping here as we know wee can depend on him to let us know the best way to accomplish our project. He is going to school to be a policemen and I know he will make a good one but seeing how patient he was with our questions . Thank you ,Cody , for a pleasant morning .
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Review
#870296 Review #870296 is a subjective opinion of poster.
Reason of review
Good customer service

Gander Mountain - Bushmaster Squeeg-E Clean Kit Review from Magnolia, Texas

1.0
Details
My husband wanted the Bushmaster Universal Gun Cleaning kit that was advertised this week in the ad for $49, regularly $59. I called my local GM store to verify it was in stock, after being on hold for 11 minutes, I gave the item # to the sales associate. He looked it up in the computer, yes, we gave it in stock, he says. Great! On my way. Arrive, after 15 mins looking with the 3rd associate to help find the display, to find nothing, they go look it up in computer. No, they don't have it. And acctually, there is only 2 in stock in the whole company!! One in Austin and one in on line stock! I'm just curious . Why have something on sale in your ad if you only have 2 of them in existence nation wide??? Smells like bad business!!
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Review
#808758 Review #808758 is a subjective opinion of poster.
Reason of review
Order processing issue

Work Boots Review

5.0
Details
Went to shop for work boots in store was met by associate Luis of footwear was amazed at knowledge n experience in answering all my concerns,sadly dept didn't have my size but will definately return cause of good customer service
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#801355 Review #801355 is a subjective opinion of poster.
Reason of review
Good customer service
1.0
Details
Gander Mountain - Pistol Review from Helotes, Texas
Ganer Mountain newnan horrible cust service. Was looking for a new pistol and had 1k cash to spend and came in at 9:45 only to be informed on what time they close by muliple staff members. We had to beg for help and finally found someone who told us he had to get...
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Review
#741691 Review #741691 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Products and Services Reviews

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Gander Mountain Staff Review

1.0
Details
Absolutely the worst in store staff customer service. Stood around for 30 minutes waiting for someone to wait on me while the staff stood behind the counter and shot the bull. Service like that it won't be long until they are out of business
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Review
#789657 Review #789657 is a subjective opinion of poster.
Reason of review
Poor customer service