Im looking for a firearm and registered online for GM last week thinking I might buy it online and immediately received an online email coupon to "unlock $20 off" when you click the "unlock $20 off" it links you to the GM liquidation sale so I thought .....hmmm must...
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3 comments
Anonymous
#1332442

DON'T trust Gander Mtn!! I Bought a Sig Sauer model M11.

Opened box and discovered it only contained one 13 round magazine. Called Sig corporate and discovered they shipped the gun with 3 15 round mags.

They advised greenwood IN store must have taken two of the mags and substituted the other mag for one of 13 round capacity. I was ripped off by Gander Mtn!

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Review
#1045001 Review #1045001 is a subjective opinion of poster.
Product
Gander Mountain 25 Dollar Off Coupon
Reason of review
Poor customer service
Loss
$20
Preferred solution
Just awareness to customers not to fall for this fake marketing ploy.
5.0
Details
I went to gander mountain to use my reward certificates in early May and a sign posted there indicated my rewards certificates would not be honored. So I left somewhat annoyed. I checked the gander mountain website today, May 27th, to see what recourse I had. The...
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Review
#1052893 Review #1052893 is a subjective opinion of poster.
Pros
  • Purchasing quality merchandise and using rewards certificates
Reason of review
gander mountain honored my rewards certificates after I thought they would not honor them
1.0
Details
The North Little Rock, Arkansas location is not honoring gift cards. So what my money was just donated to the store? Poor service
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1 comment
Anonymous
#1348982

Unfortunately, your only recourse is to file a claim through the bankruptcy court. When you purchase a gift card, you if effect have become a lender to the company for that amount. Just as vendors who are owed money, so are gift card holders so you have to go through the judicial system.

Review
#1056361 Review #1056361 is a subjective opinion of poster.
Product
Gander Mountain Gift Card
Reason of review
Problems with payment
1.0
Details
Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly.....i didn't realize this organzition was closing because they...
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Review
#1045716 Review #1045716 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Going out of business ripoff | Gander Mountain review

1.0
Details
Deals ..haha joke on me. no wonder they are going out of buisness . Everything is over priced with 10-30% off. Shame on them to a customer that knows their prices before the supposedly SALE. Fyi consumer dont waste your time they believe we are fools!!
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Review
#1050245 Review #1050245 is a subjective opinion of poster.
Reason of review
Pricing issue
I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Gander Mtn merchandise online to use up my $20 worth of EARNED reward credit, but there is...
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1 comment
Anonymous
#1350165

They're folding anyhow. You get the last laugh when they are history.

Review
#1073942 Review #1073942 is a subjective opinion of poster.
Service
Gander Mountain Rewards Program
Reason of review
Problems with payment

Phone order disaster | Gander Mountain review

1.0
Details
I ordered a C208 7.62 over the phone. I took delivery at a local Gander Mountain. When I got home, it occurred to me that I had failed to check the caliber. It was a .308. I called the next day and asked for an exchange with me paying the freight as I had just purchased 500 rounds of 7.62 ammo. No. It is agaist store policy. Guess that screwing a customer is policy.
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Review
#1043312 Review #1043312 is a subjective opinion of poster.
Product
Century International Arms Rifle
Reason of review
Not as described/ advertised
1.0
Details

Update by user Jan 09, 2017

UPDATE #2 Gander Mountain NOW says I need to count 5-7 business days for shipping. HELLO JACK-WAGON Saturday is a shipping day..!

These idiots are trying to argue with me that Saturday is not a shipping day..

Whatever..! Stay away from all Gander Mountain stores and...

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Review
#988068 Review #988068 is a subjective opinion of poster.
Service
Fedex Delivery Service
Cons
  • Customer service or product quality
  • Rude and slow service
  • Customer service today
Reason of review
Poor customer service
Loss
$189
Preferred solution
Let the company propose a solution
Tags
  • Outdoor Sports
  • hunting equipment
  • Terrible Customer Care
  • Terrible Service Department

Closing | Gander Mountain review

3.2
Details
I see why they went bankrupt. Close on a sunday for inventory. This one of the two days most people has off to shop. This is smart thinking by management. This was the Baraboo store.
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Review
#1050083 Review #1050083 is a subjective opinion of poster.
Reason of review
Poor customer service
2.3
Details
This is a delay in writing about my experience with Preston and Jeremy at the Round Rock, Texas store in August; however, I feel it needs to be communicated. I went in to exchange a white Guide Series Womens LS Quick Dry Trophy VPN 18W-WV561 code 783515531619 I had...
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Review
#966344 Review #966344 is a subjective opinion of poster.
Cons
  • Manager preston needs training in customer service
Reason of review
Poor customer service
Loss
$45
Preferred solution
To inform company of their manager's customer service - or lack there of
Tags
  • Poor management skills