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This firearm was bought by the Bryan, Texas store nearly 7 weeks ago. I made first contact. A deal was struck with the store manager with the gun being held for me pending some kind of number from the corporate office. After 6 weeks the gun is still being held because...
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#999099
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Bought a rifle and they offered a 3 year warranty extension wich i bought. Returned gun 2 yrs later for broken screw. almost 8 weeks later gon returned was told warr. Was only one year but still covered at this point. Replaced with wrong screwand the forearm is loose...
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1.8
#991382
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I opened a Gander Mountain MasterCard a little over a year ago with plans to buy a gun safe or a GPS. After earning over $200 I shopped for a safe. I found a great price on one at a local store that Gander Mountain did not carry so bought it and planned on getting the...
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2.1
I didn't like
  • Would not price match
#988835
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Gander Mountain Sales Representative Review

Gander Mountain
#999451
1.7
Details
Jerkoff gun salesmen gave me attitude when two other people cut me off in line as I was waiting for 30 min and served them first, I'm just trying Tokyo take something off layaway... I don't complain much by it was just straight up rude and the consumers didn't even say I'm sorry you were first, these people can *** off.
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Gander Mountain Customer Care Review

Gander Mountain
#999108
1.0
Details
Horrible people at the Mesquite store!!!
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Gander Mountain Gunsmith Service Review

Gander Mountain
#998577
1.6
Details
Took rifle in to have scope mount drilled and tapped, bore sighted,on October 14 took back possession of weapon after Christmas and ZERO work had been done,no reason given for not doing work! REALLY SUCKS!
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Short Review on December 04, 2016

Gander Mountain
#966723
2.0
Details
Your Gander Mountain Store in Roanoke Virginia is the worst run store that I have ever been into prices on items are never correct staff even the store manager AR not outdoor informative at all they have no idea on the items that they are selling. I've waited 25 years for a store like this to come to Roanoke Virginia and if you can't write it any better maybe you should just close it
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Advertised vs Delivered
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Delivery Service
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Staff
Value for money
Warranty
Website
Hello, I was asked email on twitter. My order No. is W9228851 which was placed on 12/29/16. This order experience has been the worst I have ever had, from an online purchase scenario. 1.) The order took way to long. This order was placed on the 29th of December. I...
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1.0
I didn't like
  • Rude and slow service
  • Customer service today
  • Customer service or product quality
#988068
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Gander Mountain - Broken twice in a row. No packing material
Originally I ordered this during a holiday sale. It arrived in late december broken in multiple places. The tackle box was shipped in a thin cardboard box with no packing material. The replacement process was easy and the backordered requireda wait. On Jan 6 i got the...
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3.3
I didn't like
  • Damaged shipment twice
  • Poor packing
#986520
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I always buy the summit protection plans on everything I purchase well first I bought a kid's bow and the cashier pushed the summit plan and after it broke I contacted summit and they told me that the product wasn't even covered so I said ok maybe the cashier made a...
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2.4
#984960
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Went to the Middletown, NY store for the first time to buy a firearm. Forget it - the take a number system is for the birds. Be prepared to stand in line for about two hours before you are waited on. I gave up and my wife and I left. Exiting the store we observed...
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2.0
I liked
  • I guess you could say the store is cleaned
I didn't like
  • No pleased with service
#982759
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A sig sauer p238 pistol was purchased on 12/21/16 with pickup scheduled 72 hours after purchase. Went to store in Algonquin ill to pick up gun but was told could not. on 12/25/16 went to store to pick up gun. Three hours latter went back to store to return gun in that...
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Anonymous
Anonymous

It is their policy to refuse firearm returns. If you paid with a credit card you could call the credit card company to dispute the charges on the grounds that they violated m...

1.8
I liked
  • I guess you could say the store is cleaned
I didn't like
  • Customer service or product quality
  • Sales and management people
#980105
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On three separate occasions they had the slowest customer service in guns. Some of them use the counter tickets, some don't. Bought a gun and the guy took a customer call while helping me that lasted 25 minutes. They helped a guy who had a higher number than me. He...
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2.3
#978374
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Purchased a hand gun and was asked if I wanted the store card and MasterCard ,I said ok filled out all information and was told I had been accepted for cards and 600 limit and I would be receiving cards in mail ,I received there store card but but not MasterCard I was...
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#973748
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