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1.0
Details
they announced that they were going to close select stores. I visited my local store about one month ago and was told that store would NOT be closing and that I would be able to continue to use my gift card. Well, this past Memorial Day weekend I visited the store to...
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1 comment
Anonymous
#1348980

When you purchase a gift card, you have in fact made an unsecured loan to that company. When that company goes out of business, you have to file a claim with the bankruptcy court just like a vendor that is owed money.

It stinks because you probably will get little if any amount back of your claim. This wasn't Gander Mountain's decision or the liquidators, it is part of the bankruptcy code.

Review
#1054458 Review #1054458 is a subjective opinion of poster.
Product
Gander Mountain Gift Card
Cons
  • Them ripping me off
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
Tags
  • RUDE MANAGER
5.0
Details
I went to gander mountain to use my reward certificates in early May and a sign posted there indicated my rewards certificates would not be honored. So I left somewhat annoyed. I checked the gander mountain website today, May 27th, to see what recourse I had. The...
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Review
#1052893 Review #1052893 is a subjective opinion of poster.
Pros
  • Purchasing quality merchandise and using rewards certificates
Reason of review
gander mountain honored my rewards certificates after I thought they would not honor them

Going out of business ripoff | Gander Mountain review

1.0
Details
Deals ..haha joke on me. no wonder they are going out of buisness . Everything is over priced with 10-30% off. Shame on them to a customer that knows their prices before the supposedly SALE. Fyi consumer dont waste your time they believe we are fools!!
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Review
#1050245 Review #1050245 is a subjective opinion of poster.
Reason of review
Pricing issue

Closing | Gander Mountain review

3.2
Details
I see why they went bankrupt. Close on a sunday for inventory. This one of the two days most people has off to shop. This is smart thinking by management. This was the Baraboo store.
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Review
#1050083 Review #1050083 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
We have been loyal customers for almost two decades, credit card included. We had $60 in rewards and went in today to pick up some favorite items before they were gone forever. With a LOT of items, I was also told they would NOT HONOR THEIR COMMITMENT! We used that...
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1 comment
Anonymous
#1328714

I feel your pain. Same thing happened to us.

We have an $80.00 certificate that is now worthless, yet GM got our money for those purchases to earn the rewards. They gave us a strip of paper and said we could file a claim. The web address only takes you to the usbankruptcycourt.org page.

Nothing there we could find about filing a claim against what GM owes us. What a rip off GM turned out to be!

Review
#1046092 Review #1046092 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly.....i didn't realize this organzition was closing because they...
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Review
#1045716 Review #1045716 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Return, Exchange or Cancellation Policy
3.3
Details
On the 9th of May, I went to my local Gander Mountain store to use a gift card and $30 of Rewards Certificates.. I purchased $150 of merchandise, used the gift card and tried to redeem the Rewards Certificates. The sales person said that they would not honor the...
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4 comments
Anonymous
#1350128

I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Gander Mtn merchandise online to use up my $20 worth of EARNED reward credit, but there is apparently no functioning online catalog at this time.

The new company "Gander Outdoors" states that you can still use the rewards certificates IN STORE, but this does not help me at all since I'm hundreds of miles from the nearest one, and will not get close to a store location until after the certificates expire. I don't feel this is fair to a customer who has earned these certificates through Gander Moutain Credit Card use.

Why should I be penalized just because they temporarily shut down their online catalog? That's their issue, not the customer's.

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Review
#1045695 Review #1045695 is a subjective opinion of poster.
Product
Gander Mountain Reward Card
Pros
  • Service and array of products
Cons
  • Cancellation of rewards certificates
Reason of review
Not honoring rewards certificates
Loss
$30
Preferred solution
Full refund
Im looking for a firearm and registered online for GM last week thinking I might buy it online and immediately received an online email coupon to "unlock $20 off" when you click the "unlock $20 off" it links you to the GM liquidation sale so I thought .....hmmm must...
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3 comments
Anonymous
#1332442

DON'T trust Gander Mtn!! I Bought a Sig Sauer model M11.

Opened box and discovered it only contained one 13 round magazine. Called Sig corporate and discovered they shipped the gun with 3 15 round mags.

They advised greenwood IN store must have taken two of the mags and substituted the other mag for one of 13 round capacity. I was ripped off by Gander Mtn!

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Review
#1045001 Review #1045001 is a subjective opinion of poster.
Product
Gander Mountain 25 Dollar Off Coupon
Reason of review
Poor customer service
Loss
$20
Preferred solution
Just awareness to customers not to fall for this fake marketing ploy.

Rude manager | Gander Mountain review

Its sad your manager at the boaz al store has to comment on facebook saying if us people had better jobs we could afford to shop there.and i do have screen shots of him saying that exact thing.
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Review
#1043781 Review #1043781 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service

Phone order disaster | Gander Mountain review

1.0
Details
I ordered a C208 7.62 over the phone. I took delivery at a local Gander Mountain. When I got home, it occurred to me that I had failed to check the caliber. It was a .308. I called the next day and asked for an exchange with me paying the freight as I had just purchased 500 rounds of 7.62 ammo. No. It is agaist store policy. Guess that screwing a customer is policy.
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Review
#1043312 Review #1043312 is a subjective opinion of poster.
Product
Century International Arms Rifle
Reason of review
Not as described/ advertised