Filter by rating :
13 of 309 reviews with 5-star rating. Clear filter
filters
5.0
Details
I went to gander mountain to use my reward certificates in early May and a sign posted there indicated my rewards certificates would not be honored. So I left somewhat annoyed. I checked the gander mountain website today, May 27th, to see what recourse I had. The...
View full review
Review
#1052893 Review #1052893 is a subjective opinion of poster.
Pros
  • Purchasing quality merchandise and using rewards certificates
Reason of review
gander mountain honored my rewards certificates after I thought they would not honor them

Gander Mountain Customer Care Review

4.6
Details
I was in the Bowling Green store when checking out, I was surprised at how rude the clerk was. She was very short and if I remember right she had blonde hair. I'm writing this review so maybe y'all can hire more friendly people. Thanks
View full review
Review
#930511 Review #930511 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

Gander Mountain Customer Care Review from Glen Carbon, Illinois

5.0
Details
I was at your Ofallon Illinois store on May 10th and asked a salesman if they would match Cabella's online price for the Vortex Talon HD binoculars. He said he thought he could and called corporate and they told him know which is fine but don't advertise it. I live in Illinois and I like to spend my money as close to my hometown as possible. Cabella's is in Missouri and only a 20 minute drive for me which I did buy online for $279.95 and free shipping. I have all the paperwork if you would like to see it. Like I said don't advertise we will match any online price. I would like to hear why you could not meet the price. My e-mail is cjeter1950@icloud.com. Hope to hear from someone. All I wanted was to spend my money close to home nothing else.
View full review
Review
#856175 Review #856175 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
5.0
Details
This last week I purchased a pair of hiking boots in the Winston-Salem Gander Mountain store. A very pleasant, friendly and helpful young lady (Amber) waited on me. She was very knowledgeable and made me feel very comfortable. I purchase the boots and have been...
View full review
Review
#855527 Review #855527 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Pros
  • Great customer service
  • Geat customer service
Reason of review
Good customer service
5.0
Details
In the Salisbury store in Maryland, we purchased a kayak, life vests, paddles and car mounting equipment from Gander Mountain. We are really pleased with the price, and value. We appreciate the time, advice and assistance given to us by store associate Melanie. She was...
View full review
Review
#852373 Review #852373 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Pros
  • Liked service and products
Reason of review
Good customer service

Gander Mountain Customer Care Review from Fredericksburg, Virginia

4.5
Details
Im a happy cutomer! My husband and i are very happy with our purchases. We came to the salisbury maryland store last weekend (5/14/16) looking for a cooler. A gentlemen named Lou helped with our selection. He asked if we needed anything else. We told him we were looking at the chairs on sale. So he went with us and demenstrated the fetures. We ended up buying 2. We also asked him about a camp table we saw on line. He first said they didnt have anymore but could order on line. We cont. to shop here came Lou, he had found one last table not in box. So he gave us alittle off and we got it as well. Great service, very friendly. Thanks Lou
View full review
Review
#851321 Review #851321 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Good customer service

Work Boots Review

5.0
Details
Went to shop for work boots in store was met by associate Luis of footwear was amazed at knowledge n experience in answering all my concerns,sadly dept didn't have my size but will definately return cause of good customer service
View full review
Review
#801355 Review #801355 is a subjective opinion of poster.
Reason of review
Good customer service
5.0
Details
I bought a micro av got it home first one would not work at all (wrong language on screen) Got a new one with summit protection plan 2yrs. It Had a faulty cable returned to summit service department and got it back saying nothing wrong with it 8 days later. took it out...
View full review
1 comment
Anonymous
#1095804

If they do not fix it for you contact Aqua-Vu direct and they will take care of it right away, their customer service is amazing. Also check Aqua-Vu's Youtube channel, they have trouble shooting videos. Sometimes the cable is not all the way plugged in even though it seems like it is.

Review
#771772 Review #771772 is a subjective opinion of poster.
Pros
  • Clean
Cons
  • Problem is summit protection plan
Reason of review
Warranty issue
Loss
$250
Preferred solution
Let the company propose a solution

Gander Mountain Staff Review from Springboro, Ohio

4.7
Details
We 're big fans! I think our new store in Westchester Ohio is beautiful..the employees are courteous and helpful to the inth degree and prices are spot in (love the promotions too). We've purchased four guns since you've opened and wanted to thank you by name for the assistance of one Michael Barhost in that dept. First of all the guy is a walking gun encyclopedia..had "endless patience " with our many dumb questions and in spite of being ill with pneumonia was on the job for you guys! Unbelievable guy! The guy is a gem with his law enforcement background and we were impressed . He helped us make informed decisions, was concerned we take advantage of all promotions being offered, was there for his other associates and in short was a phenomenal representative of your company. Thanks for hiring such a quality individual. We appreciate the way we were treated but we could see that this was simply part of who this individual is! Hope you promote this one..he's surely a keeper! Great job Gander..you 'll keep us coming back! Deb and Tom Toirac, Dayton, Ohio
View full review
Review
#755050 Review #755050 is a subjective opinion of poster.
Reason of review
Good customer service

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Products and Services Reviews

Compare Gander Mountain to

Gander Mountain
Gander Mountain
420 reviews
2.1
VS
Cabelas
Cabelas
420 reviews
1.9
Compare Gander Mountain vs Cabelas

Latest Question

Gander Mountain Questions

Gander Mountain Website Review

5.0
Details
*** great company, i dont got no affiliations with gander mountain but they are great. Cabelas is soooo *** expensive now a days so i go with gander mountain because their online stores has everything, their store though needs improving because they need a wider variety in store. I give them a 7 out of 5 great store though.
View full review
Review
#727234 Review #727234 is a subjective opinion of poster.
Reason of review
Good quality