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Complaint | Gander Mountain review from Houston, Texas

2.2
Details
I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in. This has been going on for 6 months.
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Review
#1716148 Review #1716148 is a subjective opinion of poster.
Service
Gander Mountain Customer Care

Warranty concerns | Gander Mountain review

2.0
Details
My fishfinder equipment will not turn on im trying to get some contact numbers for Summit protection pkan that works
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Review
#1557258 Review #1557258 is a subjective opinion of poster.
Product
Gander Mountain Summit Protection Plan
1.9
Details
I purchased a tent from Gander Mountain in Flint, MI. in June. My family has an annual camping trip at the beginning of August, so I had not used the tent since then. It was a $300, 10 person tent. Advertised as a high quality tent. Upon doing my initial set-up my wife...
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1 comment
Anonymous
#1367228

No my issue is not resolved. How can I resolve this?

Review
#1084145 Review #1084145 is a subjective opinion of poster.
Product
Gander Mountain Tent
Cons
  • Quality of merchandise
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution
2.0
Details
We have been loyal customers for almost two decades, credit card included. We had $60 in rewards and went in today to pick up some favorite items before they were gone forever. With a LOT of items, I was also told they would NOT HONOR THEIR COMMITMENT! We used that...
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1 comment
Anonymous
#1328714

I feel your pain. Same thing happened to us.

We have an $80.00 certificate that is now worthless, yet GM got our money for those purchases to earn the rewards. They gave us a strip of paper and said we could file a claim. The web address only takes you to the usbankruptcycourt.org page.

Nothing there we could find about filing a claim against what GM owes us. What a rip off GM turned out to be!

Review
#1046092 Review #1046092 is a subjective opinion of poster.
Reason of review
Poor customer service
2.4
Details
I sent my Ruger mini 14 for a simple trigger assembly fix which was caused by gander mountain in the first place after doing a trigger job on said gun. The rifle was fine until the first job and now they have had my gun since 2/4/17 and it's now 3/14/17. I went into...
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Review
#1021353 Review #1021353 is a subjective opinion of poster.
Service
Gander Mountain Gunsmith Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Garbage Gunsmithing Service
2.2
Details
I went to a local Gander Mountain. I was looking to buy a High End 1911. My budget was about $1000 to $1200. I saw the local store had it in stock. Thinking if I went early on Sunday I wouldn't have to wait to long for help. My mistake, I was one of four customers in...
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Review
#1007701 Review #1007701 is a subjective opinion of poster.
Service
Gander Mountain Manager
Cons
  • Service
Reason of review
Poor customer service

Gander Mountain Sales Representative Review

1.7
Details
*** gun salesmen gave me attitude when two other people cut me off in line as I was waiting for 30 min and served them first, I'm just trying Tokyo take something off layaway... I don't complain much by it was just straight up rude and the consumers didn't even say I'm sorry you were first, these people can *** off.
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Review
#999451 Review #999451 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Reason of review
Poor customer service
1.8
Details
Bought a rifle and they offered a 3 year warranty extension wich i bought. Returned gun 2 yrs later for broken screw. almost 8 weeks later gon returned was told warr. Was only one year but still covered at this point. Replaced with wrong screwand the forearm is loose...
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Review
#991382 Review #991382 is a subjective opinion of poster.
Product
Marlin Firearms 308mx Rifle
Reason of review
Warranty issue
2.0
Details
I opened a Gander Mountain MasterCard a little over a year ago with plans to buy a gun safe or a GPS. After earning over $200 I shopped for a safe. I found a great price on one at a local store that Gander Mountain did not carry so bought it and planned on getting the...
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Review
#988835 Review #988835 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Cons
  • Would not price match
Reason of review
Pricing issue
Loss
$150
Preferred solution
Price reduction
Tags
  • Gander Mountain Price Match

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Products and Services Reviews

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Latest Question

Gander Mountain Questions
2.3
Details
I always buy the summit protection plans on everything I purchase well first I bought a kid's bow and the cashier pushed the summit plan and after it broke I contacted summit and they told me that the product wasn't even covered so I said ok maybe the cashier made a...
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Review
#984960 Review #984960 is a subjective opinion of poster.
Product
Gander Mountain Summit Protection Plan
Reason of review
Poor customer service