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My complaint is about $146 worth of Gift Cards which the company would not honor . The store was going through bankruptcy and would not honor my gift cards even though it continued to do business for months. I was told by one of the managers to file a claim with the...
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Company wrote 0 public responses to the review from Nov 19.
#1403962
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Spent 600 bucks on a bowfishing kit with all the lights bells and wistles it was just to small so i went back same day and they told me they dont return firearms i said it not a firearm just needed a bigger bow az i was to big for it told me to leave told them i was...
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Company wrote 0 public responses to the review from Sep 24.
Hermantown, Minnesota
#1364291
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Just left the gander outdoors store in Lacrosse WI, (PISSED) I was waiting in line to buy a fish finder with two other people a head of me and three others behind me . with one checker working. The women ahead of me was trying to buy a t-shirt, And all the checker was...
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Company wrote 0 private or public responses to the review from Apr 12.
h.kitchener
h.kitchener

You should have offered the poor woman some advice.

#1232319
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Gander Mountain - Not honoring gift cards

Purchased a trail cam and bought the protection plan. Camera went bad and summit sent us a gift card to gander mountain to purchase new trail cam and they refuse to honor it. Now we are out about 150 bucks. Not very happy how all this has went down. What a bunch of scammers!
Company wrote 0 public responses to the review from Sep 06, 2017.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1097268
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Gander Mountain - Bad business

Went in found water ski on clearance asked sales person if it was a slalom ski. He told me yes so l bought it. Got home only to find out that there should be two. Went back to return and they would not give me money back. Management was rude. Now i why they are closing and reopening under new name. I spent a lot of money there in past years. I will not set foot in new store. All over a measly $35.00 dollars. Now that's bad business.
Company wrote 0 public responses to the review from Aug 26, 2017.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1092720
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I purchased a tent from Gander Mountain in Flint, MI. in June. My family has an annual camping trip at the beginning of August, so I had not used the tent since then. It was a $300, 10 person tent. Advertised as a high quality tent. Upon doing my initial set-up my wife...
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Company wrote 0 private or public responses to the review from Aug 06, 2017.
Anonymous
Anonymous

No my issue is not resolved. How can I resolve this?

1.9
I didn't like
  • Quality of merchandise
#1084145
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Gander Mountain - B.S. email pricing

U need to stop sending out emails with discounted pricing. Prices sound great BUT WHEN I GET TO THE STORE IN FAYETTEVILLE NC VERY LITTLE OF THEIR INVENTORY MATCHES THE PRICE DISCOUNT YOU ARE ADVERTISING. I DONT THINK IT'S FAIR U R DOING THIS.
Company wrote 0 public responses to the review from Jul 15, 2017.
#1074907
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I was foolish enough to purchase the extended warranty plans for the firearms I purchased at gander mountain. I was rudefully informed by a salesmen and then by a store manager that gander mountain warranty plans are no longer honored at any of their stores that are...
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Company wrote 0 public responses to the review from Jul 15, 2017.
#1074832
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I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Gander Mtn merchandise online to use up my $20 worth of EARNED reward credit, but there is...
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Company wrote 0 public responses to the review from Jul 13, 2017.
Anonymous
Smatski

They're folding anyhow. You get the last laugh when they are history.

#1073942
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Contact Gander Mountain

Mailing Address:
Gander Mountain
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
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Gander Mountain Products and Services

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Gander Mountain - Refusal of Service Dog

On Saturday, June 10th at 11:45am at the Montgomery, Al store my service dog in training was refused and we were told he was too big. This is not a valid reason for refusal. Only two questions can be asked concerning a service dog and neither was and we were told we could not enter. This refusal is a misdemeanor crime in Alabama. Please train your employees concerning service animals. They appear to be totally ignorant concerning this access right.
Company wrote 0 public responses to the review from Jun 10, 2017.
#1059174
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