Went in found water ski on clearance asked sales person if it was a slalom ski. He told me yes so l bought it. Got home only to find out that there should be two. Went back to return and they would not give me money back. Management was rude. Now i why they are closing...Read more
I purchased a tent from Gander Mountain in Flint, MI. in June. My family has an annual camping trip at the beginning of August, so I had not used the tent since then. It was a $300, 10 person tent. Advertised as a high quality tent. Upon doing my initial set-up my wife...Read more
I was foolish enough to purchase the extended warranty plans for the firearms I purchased at gander mountain. I was rudefully informed by a salesmen and then by a store manager that gander mountain warranty plans are no longer honored at any of their stores that are...Read more
Gander Mountain - Not honoring gift cards
Purchased a trail cam and bought the protection plan. Camera went bad and summit sent us a gift card to gander mountain to purchase new trail cam and they refuse to honor it. Now we are out about 150 bucks. Not very happy how all this has went down. What a bunch of scammers!
Gander Mountain - B.S. email pricing
U need to stop sending out emails with discounted pricing. Prices sound great BUT WHEN I GET TO THE STORE IN FAYETTEVILLE NC VERY LITTLE OF THEIR INVENTORY MATCHES THE PRICE DISCOUNT YOU ARE ADVERTISING. I DONT THINK IT'S FAIR U R DOING THIS.
Gander Mountain - Going out of business ripoff
Deals ..haha joke on me. no wonder they are going out of buisness . Everything is over priced with 10-30% off. Shame on them to a customer that knows their prices before the supposedly SALE. Fyi consumer dont waste your time they believe we are fools!!
Gander Mountain - Closing
I see why they went bankrupt. Close on a sunday for inventory. This one of the two days most people has off to shop. This is smart thinking by management. This was the Baraboo store.
I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Gander Mtn merchandise online to use up my $20 worth of EARNED reward credit, but there is...Read more
On Saturday, June 10th at 11:45am at the Montgomery, Al store my service dog in training was refused and we were told he was too big. This is not a valid reason for refusal. Only two questions can be asked concerning a service dog and neither was and we were told we...Read more
The North Little Rock, Arkansas location is not honoring gift cards. So what my money was just donated to the store? Poor serviceRead more
they announced that they were going to close select stores. I visited my local store about one month ago and was told that store would NOT be closing and that I would be able to continue to use my gift card. Well, this past Memorial Day weekend I visited the store to...Read more
I went to gander mountain to use my reward certificates in early May and a sign posted there indicated my rewards certificates would not be honored. So I left somewhat annoyed. I checked the gander mountain website today, May 27th, to see what recourse I had. The...Read more
- Purchasing quality merchandise and using rewards certificates
We have been loyal customers for almost two decades, credit card included. We had $60 in rewards and went in today to pick up some favorite items before they were gone forever. With a LOT of items, I was also told they would NOT HONOR THEIR COMMITMENT! We used that...Read more
Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly.....i didn't realize this organzition was closing because they...Read more
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