Short Review on September 07, 2016

1.0
Details
Sign says they will match and 10 percent. That is a lie . I called e the gadsden store showing the price the competitor had it for and the store manager hung up on me twice and was rude very rude . Gona be driving past this store from now on and shredding this gander card.
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Review
#914685 Review #914685 is a subjective opinion of poster.
Reason of review
Poor customer service
There were at least 6 employees standing behind the counter. One told my husband someone would be with him shortly. No other customers at the counter and 20 minutes later he left. Never Got waited on. They were chatting up laughing not taking care to make a sale. I...
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Review
#925089 Review #925089 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
5.0
Details
This last week I purchased a pair of hiking boots in the Winston-Salem Gander Mountain store. A very pleasant, friendly and helpful young lady (Amber) waited on me. She was very knowledgeable and made me feel very comfortable. I purchase the boots and have been...
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Review
#855527 Review #855527 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Pros
  • Great customer service
  • Geat customer service
Reason of review
Good customer service

Gander Mountain Estimate Review

2.5
Details
Took an HK 40 in for an estimate this afternoon. Waited 20 mins for an estimate on a 9mm! This was the Raleigh NC store. When I mentioned the discrepancy, the counter guy said, "I didn't do the estimate" - very rude and unprofessional staff in the firearms department.
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Review
#862201 Review #862201 is a subjective opinion of poster.
Service
Gander Mountain Estimate
Reason of review
Order processing issue

Rude Customers Jump The Line Lack Of Service | Gander Mountain review from Charlotte, North Carolina

2.2
Details
I went To Gander Mtn To Purchase a Gun Today. There was One Couple Talking With The One Salesperson Behind The Counter ...After about Fifteen Min In comes Another Guy Next To Me At The Counter...Finally The Gander Mtn Gun Guy Gets Loose And This Guy That came in Way After I did Jumps In Front.....Twenty Five Minutes Of Waiting and This Dude Is Looking and Sighting Every Single Gun In The Store....I Finally Gave Up ...On The Way Out I asked If They Only Had One Salesman In Guns and They Confirmed "Yes " The Salesman Should And Easily could See I Was Ahead Of The Guy That Was About To Wet Hi Pants To Get In Front Of Me......A Similar Event Happened In The Ammo Section Same Store Same BS ! Thats It For Me .......NO MORE TIME TO WASTE THERE.....I AM THROUGH WITH GANDER !!!!
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2 comments
Anonymous
#1151578

You have to speak up for yourself sometimes because no one else will. A lot of people are often in their own little world and he may well not have realized you were next. Simply saying "excuse me, I was next" would have solved the problem.

Anonymous
#1151512

Why didn't you just tell the associate you were there first instead of keeping your mouth shut and going home to complain online?

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Review
#816495 Review #816495 is a subjective opinion of poster.
Cons
  • Customer service
  • Salesperson at gun deptment
Reason of review
Poor customer service
Ammo price rip off - Gander Mountain review
Do NOT buy ammo from Gander Mtn. They are over charging big time on 5.56/ .223 ammunition. They are selling 1,000rd boxes of Federal .223 for $499.99. That's 50 cents per round! The standard market price for a 1,000rd box of Federal .223 is approximately $350.00....
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1 comment
Anonymous
#1136879

It's called an *** tax, if you shop at Gander Mountain you are an ***. Therefore you pay the tax. "A fool and his money are soon parted."

Review
#790028 Review #790028 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • Ammo Price Rip Off

Dpms Oracle Rifle Review

2.0
Details
Just bought a DPMS Oracle and had gander incorrectly install a rail for my bi-pod. Also had them install and bore site my new Nikon p223 scope which was completely not right. Not very happy with the service I thought they are "pro's". And could not complete a couple simple tasks.
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Review
#800749 Review #800749 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain Online Order Review from Spring Lake, North Carolina

1.0
Details
Will never buy from this site again. I will buy from WalMart before I buy anything from gander mountain again. At least they will stand by the products they sell. I bought a product from gander mountain and used it three times and it stopped working, carried it back they replaced it with a demo because they didn't have any new ones and told me if I had any issues bring it back. This one quit working. This time they acted like they didn't care of they could help me. The sales man, Gunny was great but the girl at the register and the manager, Chris. Acted like they could have a *** if they had my business or not. This was a $350 product. I have spent a about two thousand dollars or more at GM in the most year and a half. I won't spend another penny with them and none of my family needs to get me a gift from their again either.
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1 comment
Dona
#1056940

You neglect to say what the product was. Your beef should be with the product's manufacturer, not Gander Mountain---after all, they did replace it once.

They cannot continue to do that, you know. You should have checked the warranty terms and contacted the manufacturer after the second one failed.

Review
#727245 Review #727245 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

3.2
Details
Complaint that Gander Mountain in Raleigh is telling me that they don't give military discount because they were sued because they wouldn't give none military discount to guy that was not military
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Review
#734795 Review #734795 is a subjective opinion of poster.
Reason of review
Problems with payment

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Products and Services Reviews

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Gander Mountain - Mossberg Shotgun Review from Norwood, North Carolina

Went to the Raleigh NC store looking for a Mossberg after calling the store to confirm they had what I wanted. No surprise they didn't have what I wanted when I arrived. The worst part is that the people working there had no clue about the products they were selling. Let me note, this all happened after taking a deli style ticket to be waited on which took 36 min. During that time I watched a sales people sell firearms and accessories to people that were totally incorrect for the application they wanted the product for. Never going to return to that or any other gander mountain again. They demonstrate a willingness to let incompetence rule the floor when they sell firearms and this is reckless and dangerous.
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Review
#751789 Review #751789 is a subjective opinion of poster.
Reason of review
Poor customer service