There were at least 6 employees standing behind the counter. One told my husband someone would be with him shortly. No other customers at the counter and 20 minutes later he left. Never Got waited on. They were chatting up laughing not taking care to make a sale. I...
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Review
#925089 Review #925089 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

Short Review on September 07, 2016

1.0
Details
Sign says they will match and 10 percent. That is a lie . I called e the gadsden store showing the price the competitor had it for and the store manager hung up on me twice and was rude very rude . Gona be driving past this store from now on and shredding this gander card.
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Review
#914685 Review #914685 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain Estimate Review

2.5
Details
Took an HK 40 in for an estimate this afternoon. Waited 20 mins for an estimate on a 9mm! This was the Raleigh NC store. When I mentioned the discrepancy, the counter guy said, "I didn't do the estimate" - very rude and unprofessional staff in the firearms department.
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Review
#862201 Review #862201 is a subjective opinion of poster.
Service
Gander Mountain Estimate
Reason of review
Order processing issue
5.0
Details
This last week I purchased a pair of hiking boots in the Winston-Salem Gander Mountain store. A very pleasant, friendly and helpful young lady (Amber) waited on me. She was very knowledgeable and made me feel very comfortable. I purchase the boots and have been...
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Review
#855527 Review #855527 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Pros
  • Great customer service
  • Geat customer service
Reason of review
Good customer service

Rude Customers Jump The Line Lack Of Service | Gander Mountain review from Charlotte, North Carolina

2.2
Details
I went To Gander Mtn To Purchase a Gun Today. There was One Couple Talking With The One Salesperson Behind The Counter ...After about Fifteen Min In comes Another Guy Next To Me At The Counter...Finally The Gander Mtn Gun Guy Gets Loose And This Guy That came in Way After I did Jumps In Front.....Twenty Five Minutes Of Waiting and This Dude Is Looking and Sighting Every Single Gun In The Store....I Finally Gave Up ...On The Way Out I asked If They Only Had One Salesman In Guns and They Confirmed "Yes " The Salesman Should And Easily could See I Was Ahead Of The Guy That Was About To Wet Hi Pants To Get In Front Of Me......A Similar Event Happened In The Ammo Section Same Store Same BS ! Thats It For Me .......NO MORE TIME TO WASTE THERE.....I AM THROUGH WITH GANDER !!!!
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2 comments
Anonymous
#1151578

You have to speak up for yourself sometimes because no one else will. A lot of people are often in their own little world and he may well not have realized you were next. Simply saying "excuse me, I was next" would have solved the problem.

Anonymous
#1151512

Why didn't you just tell the associate you were there first instead of keeping your mouth shut and going home to complain online?

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Review
#816495 Review #816495 is a subjective opinion of poster.
Cons
  • Customer service
  • Salesperson at gun deptment
Reason of review
Poor customer service

Dpms Oracle Rifle Review

2.0
Details
Just bought a DPMS Oracle and had gander incorrectly install a rail for my bi-pod. Also had them install and bore site my new Nikon p223 scope which was completely not right. Not very happy with the service I thought they are "pro's". And could not complete a couple simple tasks.
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Review
#800749 Review #800749 is a subjective opinion of poster.
Reason of review
Poor customer service
Ammo price rip off - Gander Mountain review
Do NOT buy ammo from Gander Mtn. They are over charging big time on 5.56/ .223 ammunition. They are selling 1,000rd boxes of Federal .223 for $499.99. That's 50 cents per round! The standard market price for a 1,000rd box of Federal .223 is approximately $350.00....
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1 comment
Anonymous
#1136879

It's called an *** tax, if you shop at Gander Mountain you are an ***. Therefore you pay the tax. "A fool and his money are soon parted."

Review
#790028 Review #790028 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • Ammo Price Rip Off

TERRIBLE! | Gander Mountain review from Monroe, North Carolina

Whatever you do, don't buy anything at the Rivergate store. Terrible sales experience and even worse when I tried to return it. First off, I bought a S&M Shield, only to find out that they had to order it. They said I would have it in 2-3 days and it would be coming from their warehouse in Greenville, NC. Lie and double lie. I found the same gun at Hyatt that was $120.00 cheaper and was in stock. So I bought it, thinking that they would refund my $700.00. But no, I went back to the store less than 24 hours from purchase, only to be told that I would have to wait 5 days to get my money. So I went back in 5 days and was told then that my gun was in transit and they couldn't refund it until the gun arrived at the store. At that point, I had had it and demanded the store manager to refund my money. After waiting over an HOUR. I finally got my money back. I urge everyone to shop at Hyatt or another independent gun store in Charlotte.
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Review
#759793 Review #759793 is a subjective opinion of poster.
Reason of review
Problems with payment

Worst shop i have ever order from | Gander Mountain review from Ocean Isle Beach, North Carolina

So I placed an order at hear before thanksgiving and hear it is 9 days before Christmas and have not received anything but them posing on my account yesterday that they had canceled one of my shirts! so I called today to try and find out if I could even get the rest of my thing and they can not even insure me that I will be getting that I will never buy from this sight ever aging because they cant even tell you if you will be able to receive something that you have bought much less when you will have it at your house. defiantly the worst sight that I have ever in my life order from!!!!
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1 comment
Anonymous
#1091540

Maybe shopping for grammar and spelling resources would be a better option.

Review
#753498 Review #753498 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Products and Services Reviews

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Latest Question

Gander Mountain Questions
WOW whatever you do, do not order any on sale items that they( the store) does not have on hand, you will regret that for sure. I ordered a shotgun that was on sale on their website, they did not have it at store, so i ordered and paid for it at store. They said they...
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Review
#751950 Review #751950 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Order processing issue