Gander Mountain - Manager Review from Detroit, Michigan

Three horrible experiences with this location! Don't shop here or give one of you hard earned dollars to support the garbage of employees and store manager that supports their behavior. People at this location do not want to help you at all and don't care! They will flat out lie to you including the store manager about what they have in stock and have been labeled by other Garden Mountain locations as the "black sheep of the district" when asked about certain false information which was given by the staff here. I left my complaint with corporate and hope they take action. I've spent 10 years working in retail and never in my life could I imagine a successful company be represented by such incompetence. I hope the executives of Gander Mountain read this investigate this stores behavior and how they represent their company. Please spread the word and do not support this store.
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1 comment
Anonymous
#1208023

Utica location in Michigan

Review
#913098 Review #913098 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service

Gander Mountain Clothing Review from Detroit, Michigan

1.7
Details
My name is david and i had an experiance at mentor gander mountain that is crazy. My kids had got me clothing from this store they did not fit and not my style so i returned them on 6/23/16 and i got a store credit so my son and i could online shop for fishing stuff. Would you believe they cancelled my $326 store credit.... And they have not resolved. They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them. I have a business and i would not ever think of stealing from my customers. So if you have anything to return at this store make sure you get a repeipt and make sure this dont happen to you. I cant believe this happened. I am a father of 4 and cant get over the fact that gander mountain would. Not have fixed my issue when i called them an hour after i left store. What are they doing stealing from me? If i do not have resolved by monday 6/27/16 my attorney will be involved.
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Review
#872209 Review #872209 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Gander Mountain Website Review

5.0
Details
*** great company, i dont got no affiliations with gander mountain but they are great. Cabelas is soooo *** expensive now a days so i go with gander mountain because their online stores has everything, their store though needs improving because they need a wider variety in store. I give them a 7 out of 5 great store though.
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Review
#727234 Review #727234 is a subjective opinion of poster.
Reason of review
Good quality
My husband wanted to buy me a Browning 1911 22 but the salesman told him we didn't want that we should get. a Ruger 22 then sold us 1600 rounds of Federal. Then the salesman didn't date the paperwork so we had to go back which is 50 miles round trip. The gun...
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2 comments
Anonymous
#932314

Ummmmmm....you are big boys and girls....if the sales man said jump off the roof would you?? The sales rep didn't force you to buy a ruger, you're just looking for an excuses the get something for nothing...

And quit crying about your 50 mile round trip.

NO ONE CARES. Reality check, you *** is why retail workers hate shoppers just shut up.....

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Review
#510280 Review #510280 is a subjective opinion of poster.

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

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