1.0
Details
They never have enough staff. Knowledge of firearms staff sucks. Firearms manager is an *** has no clue how to run a department and staff is worthless. Has freshwater fishing product in a area surrounded by the Atlantic Ocean and many salt water rivers. They get rid of...
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1 comment
Willam
#1221302

Salisbury Gander Mountain sucks. Never enough staff and no one has a clue.

Will never step foot in that GM again. They are to worried about credit cards and other stuff you don't need.

Not one person that works in firearms has a clue what they are doing. Sad that they had a good group and got rid of all the smart good people.

Review
#929203 Review #929203 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
5.0
Details
In the Salisbury store in Maryland, we purchased a kayak, life vests, paddles and car mounting equipment from Gander Mountain. We are really pleased with the price, and value. We appreciate the time, advice and assistance given to us by store associate Melanie. She was...
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Review
#852373 Review #852373 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Pros
  • Liked service and products
Reason of review
Good customer service
3.8
Details
Two older employees (ages 50+) were standing at the counter talking when I walked in the store, and after looking around for a bit, I decided to check out. The same two employees where still at the counter talking when myself and another lady came to the counter to...
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3 comments
Anonymous
#1239910

I work for Gander Mountain as a zone supervisor and we are trained that once there is more then one person in line (not including the person cashing out), a second person is to come up and ring.

This doesn't seem like a racist issue....

We don't work on commission anyway (at least my store doesn't). Your spending amount means nothing to cashiers.

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Review
#837311 Review #837311 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Pros
  • Fishing products
Cons
  • Customer service today
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
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