100 North Galleria Drive, Middletown, New York 10941, United States
Not resolved
2 comments

NO ONE can get in that Hammock from small children to adult with out being violently thrown on to the cement deck!! My husband was thrown out and you can see his face grimacing with pain as he tried to pick himself up from the cement!!

I have photos and it is a piece of junk! I contacted the store to no avail! This has to be a recall someone is going to be hurt very badly. I can not believe we were never contacted back from the store.

I have a call into customer service.

I don't care about money back just please replace this contraption.!! I have emailed and I just called and I have to call back after 9:00 very frustrating!

Product or Service Mentioned: Hammock.

Reason of review: hammock is dangerous.

Monetary Loss: $175.

Preferred solution: a different hammock that will not hurt people.

  • Horrible customer experience
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Anonymous
#1321927

I am sorry for your trouble with the hammock. Please give us a call again and speak with someone in our retail operations/store feedback department so we can make this situation right. 888-542-6337 -Gander Mountain Customer Service

Anonymous
#1321904

I've never trusted any hammock. And to put it over cement - playing with fire.

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