Gander Mountain - Customer Care Review from Atlanta, Georgia

1.2
Details
Went to Gander Mountain in Lakeworth, TX today to purchase a firearm. I could not find anyone to assist me. I went to the register where one employee was working and asked if anyone else was working there. She said the person in guns was on the phone and others were unloading a truck. We went back to guns and the employee was there, he never once tried to help us so we left. This is the second time I've been here and no customer service. I won't be back!
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Review
#927832 Review #927832 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
2.9
Details
Gander Mountain, Charlottesville, VA. The cashier's name was Sami. I'll always remember it, because I've never had someone make me feel so agitated and uncomfortable in a retail setting. I had to return a pair of pants that I purchased earlier. When I purchased the...
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Review
#884755 Review #884755 is a subjective opinion of poster.
Service
Gander Mountain Cashier
Cons
  • Rude and slow service
  • Poor customer service
  • No pleased with service
Reason of review
Poor customer service

Gander Mountain - Compound Bow Review from Atlanta, Georgia

Purchased a compound bow for around 400 dollars. Less than two weeks later a part breaks off the cam and the draw length is gone. I took the bow back to be repaired. Nobody in the store could tell me how much parts and labor would cost. It's been over a week now and the bow is still not repaired. While I was waiting around for someone to talk too I looked at the guns. They wanted 600 dollars for a used Citadel 1911 Tactical. The same gun I purchased new for much less. I can't help but to feel like they ripped me off on the bow as well.
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Review
#723648 Review #723648 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Gander Mountain Customer Service

Website:
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

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