I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Gander Mtn merchandise online to use up my $20 worth of EARNED reward credit, but there is apparently no functioning online catalog at this time.
The new company "Gander Outdoors" states that you can still use the rewards certificates IN STORE, but this does not help me at all since I'm hundreds of miles from the nearest one, and will not get close to a store location until after the certificates expire. I don't feel this is fair to a customer who has earned these certificates through Gander Moutain Credit Card use.
Why should I be penalized just because they temporarily shut down their online catalog? That's their issue, not the customer's.
Product or Service Mentioned: Gander Mountain Rewards Program.
Reason of review: Problems with payment.