Gander Mountain Sales Representative Review

1.7
Details
*** gun salesmen gave me attitude when two other people cut me off in line as I was waiting for 30 min and served them first, I'm just trying Tokyo take something off layaway... I don't complain much by it was just straight up rude and the consumers didn't even say I'm sorry you were first, these people can *** off.
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Review
#999451 Review #999451 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Reason of review
Poor customer service
Dov Kawamota should be highly praised for his superb customer service at the Woodbridge, VA store. At 74 I needed to replace a handgun that was becoming difficult to shoot. Dov spent much time with me reviewing the options, and pros and cons of various choices...
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Review
#915644 Review #915644 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Reason of review
Good customer service
5.0
Details
This last week I purchased a pair of hiking boots in the Winston-Salem Gander Mountain store. A very pleasant, friendly and helpful young lady (Amber) waited on me. She was very knowledgeable and made me feel very comfortable. I purchase the boots and have been...
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Review
#855527 Review #855527 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Pros
  • Great customer service
  • Geat customer service
Reason of review
Good customer service

Sales flier items not available | Gander Mountain in Sherwood, Arkansas

3.0
Details
Received sales flier from gander mountain, had a pistol in it my wife was interested in for conceal carry. Drove 50 miles to Sherwood Arkansas store. We had our special needs daughter with us so we could not both go into the store at the same time, one of us had to stay in the car with her. I went in the store, stood at the gun counter for what seemed like forever waiting on someone to help me. A salesman finally approached me and asked if he could help me. I asked about the particular pistol in the flier and he said they were sold out but they could order me one and would honor the price. I asked to look at a similar pistol from the same manufacturer, that was not on sale and quite a bit more expensive, he showed it to me and I left. I went back to the car and told my wife that they did not have the pistol that was on sale but they could order it. She went into the store to order it and they told her they could not get it. She came back out an I told her just go in and buy the one that was not on sale and they refused to sell it to her. Never going there again
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Review
#678482 Review #678482 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Cons
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Gander Mountain Sales Representative Review

2.8
Details
Have been standing at the gun counter for 45 minutes and counting without even an acknowledgement. Rep has walked past 2 or 3 times without so much as a thank you for waiting.
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Review
#587483 Review #587483 is a subjective opinion of poster.
Service
Gander Mountain Sales Representative
Reason of review
Poor customer service

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