Product: Gander Mountain Manager Clear all filters (34 of 34 reviews match)
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Gander RV in Iola, Wisconsin - Gave out private info

1.0
Details
Still haven't received my license plate for a camper we bought over 6 months ago. Gander rv Rothchild,wi. Rudest and most unprofessional business I have ever seen. We paid for it and never received anything. Contacted Wi DMV and there is no record of receiving anything.
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1 comment
James S
#1768418

Fix the problem now!

Review
#1691624 Review #1691624 is a subjective opinion of poster.
Service
Gander Mountain Manager

Gander Mountain in Ocala, Florida - Bad business

1.0
Details
Went in found water ski on clearance asked sales person if it was a slalom ski. He told me yes so l bought it. Got home only to find out that there should be two. Went back to return and they would not give me money back. Management was rude. Now i why they are closing and reopening under new name. I spent a lot of money there in past years. I will not set foot in new store. All over a measly $35.00 dollars. Now that's bad business.
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Review
#1092720 Review #1092720 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Return, Exchange or Cancellation Policy

Gander Mountain - Rude manager

Its sad your manager at the boaz al store has to comment on facebook saying if us people had better jobs we could afford to shop there.and i do have screen shots of him saying that exact thing.
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Review
#1043781 Review #1043781 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service
2.2
Details
I went to a local Gander Mountain. I was looking to buy a High End 1911. My budget was about $1000 to $1200. I saw the local store had it in stock. Thinking if I went early on Sunday I wouldn't have to wait to long for help. My mistake, I was one of four customers in...
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Review
#1007701 Review #1007701 is a subjective opinion of poster.
Service
Gander Mountain Manager
Cons
  • Service
Reason of review
Poor customer service
1.0
Details
Now I know why a huge store like the gander, usually has very few customers actually at the check out line! The management of Gander needs to make some major changes at this store. They have lost my business over a few dollars. And I do spend $$. Outdoor World for me, even though it is a much longer drive. Marc West Palm Beach, FL...
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1 comment
Anonymous
#1278121

Start keeping your receipts, Marc.

Review
#999276 Review #999276 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service
Preferred solution
Gander Management needs to do better job with hiring and training

Gander Mountain - Manager Review

2.5
Details
Was standing at the gun counter in the Warminster Pennsylvania store patiently waiting for my number to be called two attendants had finished and never called the next number which would have been mine to help other customers I was waiting there for about 20 to 30 minutes patiently and got passed over manager said if he had known he would have done something and I said to him if I had known I didn't need a number I would have just approached one of those guys which I did in the very beginning that he stopped me to wait for her number to be called worst place ever do not buy from there you can find cheaper at other places or online
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Review
#953857 Review #953857 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service
I work at Gander Mountain 337 Mooresville NC. I really liked working there until we got a new store manager name Rodger. He is a nasty flirt, and flirts with me and other girls. He talks about what he likes about me and the way he keeps looking at me makes me feel like...
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Review
#929881 Review #929881 is a subjective opinion of poster.
Service
Gander Mountain Manager

Gander Mountain Manager Review

There is a store manager named Christina at the GM in mobile Alabama and she verbally abused me and my son in front of the whole store low class and she should be put in the crazy house . GM won't answer my calls
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Review
#929745 Review #929745 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service

Gander Mountain - Manager Review from Detroit, Michigan

Three horrible experiences with this location! Don't shop here or give one of you hard earned dollars to support the garbage of employees and store manager that supports their behavior. People at this location do not want to help you at all and don't care! They will flat out lie to you including the store manager about what they have in stock and have been labeled by other Garden Mountain locations as the "black sheep of the district" when asked about certain false information which was given by the staff here. I left my complaint with corporate and hope they take action. I've spent 10 years working in retail and never in my life could I imagine a successful company be represented by such incompetence. I hope the executives of Gander Mountain read this investigate this stores behavior and how they represent their company. Please spread the word and do not support this store.
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1 comment
Anonymous
#1208023

Utica location in Michigan

Review
#913098 Review #913098 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service

Contact Gander Mountain Customer Service

Website:
www.gandermountain.com
Mailing Address:
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA
Phone:
(888) 542-6337
All Gander Mountain Contacts

Gander Mountain Reviews

  1. 66 reviews
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  3. 28 reviews
  4. 8 reviews
  5. 13 reviews
Gander Mountain reviews

Gander Mountain Algonquin, IL- Won't remove trigger locks

3.9
Details
I live close to the Gander Mountain in Algonquin IL, so I would like to be able to support them with my business; but they make it difficult. I went into the store last week with the intention of purchasing a Winchester SXP Defender shotgun. The first gun I examined had a few chipped places in the finish, so I declined that one. The second one had a better appearance,so I asked the employee to remove the big yellow trigger lock so I could properly evaluate the length of pull, trigger pull and pump action release. He said he could not do so without permissions from the store manager. When we approached her, she indicated that she "preferred that guns not be dry fired". As the trigger and action are the most critical parts of the gun, I am not about to purchase a gun without dry firing it. The store also has a "all firearm and ammunition sales are final" policy. The store manager is the one who fills out the paperwork for gun sales; so guns sales make more work for her. I do not think she was disappointed when I left the store. If you want to purchase overpriced clothing, they will gladly take care of you, but selling firearms is too much trouble. No wonder there are s more employees in the store than shoppers on most days.
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Review
#872633 Review #872633 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Problem with delivery