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Gander Mountain Customer Care Review

4.1
Details
Literally the slowest and worst customer service I have ever experienced in any retailer, not just a gun retailer. Not only were they unproductive, they were rude and disgusting towards me as a customer.
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Review
#958529 Review #958529 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
3.8
Details
Two older employees (ages 50+) were standing at the counter talking when I walked in the store, and after looking around for a bit, I decided to check out.The same two employees where still at the counter talking when myself and another lady came to the counter to...
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3 comments
Anonymous
#1239910

I work for Gander Mountain as a zone supervisor and we are trained that once there is more then one person in line (not including the person cashing out), a second person is to come up and ring.

This doesn't seem like a racist issue....

We don't work on commission anyway (at least my store doesn't). Your spending amount means nothing to cashiers.

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Review
#837311 Review #837311 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Pros
  • Fishing products
Cons
  • Customer service today
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Gander Mountain Reviews

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Gander Mountain reviews