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Summary of Gander Mountain Customer Service Calls

16 TOTAL CALLS
94% SUCCESSFUL CONNECTIONS
03:19 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Gander Mountain to Ask about:

Return/ Replace:

  • “Return”
  • “To get replacement part for tent”

Cards:

  • “Gift card balance”

Request for Information:

  • “How to get a security tag off a shirt no I don’t want any of these stupid”

Other:

  • “To get a catlog”
  • “Find a gander mountain store”
  • “Warranty”

Gander Mountain Rating Stats

2.1 out of 5 stars
based on 148 reviews
See all 297 reviews

Rating stats

  1. 66 reviews
  2. 34 reviews
  3. 28 reviews
  4. 7 reviews
  5. 13 reviews

About Gander Mountain

Top 5 Likes about Gander Mountain

I guess you could say the store is cleaned, Clean, Product, On-line selection, Size

Top 5 Dislikes about Gander Mountain

Poor customer service, Poor response to complaint, Service, Store staff, Customer service or product quality

Summary

Gander Mountain is a specialty retailer serving outdoor lifestyle enthusiasts. Gander Mountain Company operates the nation's retail network of stores specializing in hunting, fishing, camping, marine and outdoor lifestyle products and services. Gander Mountain was founded in 1960 in Wilmot, Wisconsin. The company has over 100 outdoor lifestyle stores in more than 20 states such as Alabama, Arkansas, Colorado, Florida, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, New York and others. The company principal executive offices are located at
180 East Fifth Street, Suite 1300,
Saint Paul, Minnesota 55101. The customer service of the company is available at 888-5GANDER, 252-355-7600 and fax 888-477-4040 or via email using the web site of the company.

Gander Mountain reviews and complaints

Gander Mountain is ranked 4 out of 28 in Hunting, Fishing and Camping category

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Gander Mountain Stats

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