Contact Information

Gander Mountain Phone Numbers

  • (888) 542-6337
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Corporate Office Address:

Gander Mountain
5398 Martin Luther King, Jr. Highway
Greenville, NC 27834
USA

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Summary of Gander Mountain Customer Service Calls

52 TOTAL
CALLS
42% SUCCESSFUL
CONNECTIONS
03:16 AVG CALL
DURATION
36% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Gander Mountain to Ask about:

Payments and Charges Question:

  • “Coupons” , Review # 1745921
  • “Billing”
  • “Bill pay”

Request for Information Question:

  • “Warranty concerns”
  • “How to get a security tag off a shirt no I don’t want any of these stupid”
  • “Need someone to check receipt on sales at the North Little Rock store for Robert Cox junior on A380 handgun bersa thunder have been arrested and they say the Gun was stolen cannot time receipt Please contact me a mediately”

Return/ Replace Question:

  • “To get replacement part for fishing rod.”
  • “Return”
  • “To get replacement part for tent”

Product/ Service Question:

  • “Broken fishing poles that had life time warranty”
  • “System won’t let me orser”

Cards Question:

  • “Gift card balance”

Staff Question:

Other Question:

  • “Not getting paid as a former employee”
  • “Purchase”
  • “Not happy with item purchased, was not represented truthfully”

Gander Mountain Rating Stats

2.1 out of 5 stars
based on 157 reviews
See all 309 reviews

Rating trend

About

Top Gander Mountain Services

Customer Care, Manager, Cashier

Top Gander Mountain Products

Gift Card, Summit Protection Plan, Credit Card

Gander Mountain Pros and Cons

Pros: I guess you could say the store is cleaned, Clean, Product, On-line selection, Size

Cons: Customer service, Service, Poor response to complaint, Them ripping me off, Store staff

Summary

Gander Mountain is a specialty retailer serving outdoor lifestyle enthusiasts. Gander Mountain Company operates the nation's retail network of stores specializing in hunting, fishing, camping, marine and outdoor lifestyle products and services. Gander Mountain was founded in 1960 in Wilmot, Wisconsin. The company has over 100 outdoor lifestyle stores in more than 20 states such as Alabama, Arkansas, Colorado, Florida, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Michigan, Minnesota, Mississippi, New York and others. The company principal executive offices are located at
180 East Fifth Street, Suite 1300,
Saint Paul, Minnesota 55101. The customer service of the company is available at 888-5GANDER, 252-355-7600 and fax 888-477-4040 or via email using the web site of the company.

Gander Mountain reviews and complaints

Gander Mountain is ranked 14 out of 173 in Hunting, Fishing and Camping category

Area Served

USA

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Gander Mountain Stats

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Number of Calls

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