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I went to gander mountain to use my reward certificates in early May and a sign posted there indicated my rewards certificates would not be honored. So I left somewhat annoyed. I checked the gander mountain website today, May 27th, to see what recourse I had. The...
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5.0
I liked
  • Purchasing quality merchandise and using rewards certificates
#1052893
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Gander Mountain - Going out of business ripoff

Deals ..haha joke on me. no wonder they are going out of buisness . Everything is over priced with 10-30% off. Shame on them to a customer that knows their prices before the supposedly SALE. Fyi consumer dont waste your time they believe we are fools!!
1.0
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Advertised vs Delivered
Customer service
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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#1050245
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Gander Mountain - Closing

I see why they went bankrupt. Close on a sunday for inventory. This one of the two days most people has off to shop. This is smart thinking by management. This was the Baraboo store.
3.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
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#1050083
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We have been loyal customers for almost two decades, credit card included. We had $60 in rewards and went in today to pick up some favorite items before they were gone forever. With a LOT of items, I was also told they would NOT HONOR THEIR COMMITMENT! We used that...
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Anonymous
Taken by Gander

I feel your pain. Same thing happened to us. We have an $80.00 certificate that is now worthless, yet GM got our money for those purchases to earn the rewards. They gave us a ...

2.0
#1046092
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Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly.....i didn't realize this organzition was closing because they...
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1.0
#1045716
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On the 9th of May, I went to my local Gander Mountain store to use a gift card and $30 of Rewards Certificates.. I purchased $150 of merchandise, used the gift card and tried to redeem the Rewards Certificates. The sales person said that they would not honor the...
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Anonymous
John T Setta

I have a couple of $10 rewards certificates that expire in late July and August 2017. I'm staying in Ontario Canada for the summer at a lake and figured I would order some Ga...

Anonymous
Anonymous

Hopefully you still have the rewards certificates. There was some back and forth on whether or not these could be used at first but now it appears settled that they are takin...

3.3
I liked
  • Service and array of products
I didn't like
  • Cancellation of rewards certificates
#1045695
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Im looking for a firearm and registered online for GM last week thinking I might buy it online and immediately received an online email coupon to "unlock $20 off" when you click the "unlock $20 off" it links you to the GM liquidation sale so I thought .....hmmm must...
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Anonymous
Anonymous

DON'T trust Gander Mtn!! I Bought a Sig Sauer model M11. Opened box and discovered it only contained one 13 round magazine. Called Sig corporate and discovered they shipped th...

h.kitchener
h.kitchener

"liquidation sale" means just that---liquidation. Gander Mountain filed Ch. 11 receivership a few weeks ago and now has file for liquidation, ie., going out of business---alth...

#1045001
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Gander Mountain - Rude manager

Its sad your manager at the boaz al store has to comment on facebook saying if us people had better jobs we could afford to shop there.and i do have screen shots of him saying that exact thing.
#1043781
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Gander Mountain - Phone order disaster

I ordered a C208 7.62 over the phone. I took delivery at a local Gander Mountain. When I got home, it occurred to me that I had failed to check the caliber. It was a .308. I called the next day and asked for an exchange with me paying the freight as I had just purchased 500 rounds of 7.62 ammo. No. It is agaist store policy. Guess that screwing a customer is policy.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1043312
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Gander Mountain - No one would help

I walked in the store in Dothan Alabama four people behind the counter looked as if it was two managers and two cashiers.I wanted to puchase a pair of sunglasses. I stood at the glass case for 15 minutes and these employees was 10 feet away. Never ask can I help you. Lesson learned won't be back
#1040852
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