Originally I ordered this during a holiday sale. It arrived in late december broken in multiple places.
The tackle box was shipped in a thin cardboard box with no packing material. The replacement process was easy and the backordered requireda wait. On Jan 6 i got the replacement. Same story, no packing material, thin cardboard and broken again.
I am now returning for a refund Be cautious using gander mountain. They take no care in using packing material or decent cardboard boxes that you find from other retailers. I mail order weekly from different companies for the last several years. I have never had an experience this bad.
Customer service is helpful when dealing with issues.
But these issues should not exist. Shipping is out of control and lacks pride, product care and supervision.
Review about: Gander Mountain Shipping Service.
Reason of review: Damaged or defective.
I didn't like: Damaged shipment twice, Poor packing.