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Gander Mountain - Customer Care Review from Allentown, Pennsylvania

Went in with brother in law he knew what gun he wanted so after waiting 15 mins for someone to get the gun he finally got it and a box of ammo. He rung it up and told us the total and brother in law wanted it on two transactions and the clerk goes "for what can't you pay for it it's easier for me if you do it on one." Brother I. Law went off on him and clerk went to back room finally came back out and said he wouldn't sell the gun to him cause supposibly he said he's buying the gun for me witch is legal but I have my own weapons and I do t need someone to buy me any. Manage came back and looked like a little kid and told us off too. Clerk was pissed over having to do two transactions so we will never be back at gander
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Review
#934125 Review #934125 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

Gander Mountain Customer Care Review

4.6
Details
I was in the Bowling Green store when checking out, I was surprised at how rude the clerk was. She was very short and if I remember right she had blonde hair. I'm writing this review so maybe y'all can hire more friendly people. Thanks
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Review
#930511 Review #930511 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

None Review

Rodger abuses his power at Gander Mountain store 337. He sexually harasses me and I'm disgusted by him. No one does anything when I tell them about him.
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Review
#930155 Review #930155 is a subjective opinion of poster.
I work at Gander Mountain 337 Mooresville NC. I really liked working there until we got a new store manager name Rodger. He is a nasty flirt, and flirts with me and other girls. He talks about what he likes about me and the way he keeps looking at me makes me feel like...
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Review
#929881 Review #929881 is a subjective opinion of poster.
Service
Gander Mountain Manager

Gander Mountain Manager Review

There is a store manager named Christina at the GM in mobile Alabama and she verbally abused me and my son in front of the whole store low class and she should be put in the crazy house . GM won't answer my calls
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Review
#929745 Review #929745 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service
1.0
Details
They never have enough staff. Knowledge of firearms staff sucks. Firearms manager is an *** has no clue how to run a department and staff is worthless. Has freshwater fishing product in a area surrounded by the Atlantic Ocean and many salt water rivers. They get rid of...
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1 comment
Willam
#1221302

Salisbury Gander Mountain sucks. Never enough staff and no one has a clue.

Will never step foot in that GM again. They are to worried about credit cards and other stuff you don't need.

Not one person that works in firearms has a clue what they are doing. Sad that they had a good group and got rid of all the smart good people.

Review
#929203 Review #929203 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service

Short Review on October 01, 2016

1.0
Details
I've been in line for 30mimutes in Roanoke, finally left. GM sucks!!!!!
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Review
#928950 Review #928950 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain - Customer Care Review from Atlanta, Georgia

1.2
Details
Went to Gander Mountain in Lakeworth, TX today to purchase a firearm. I could not find anyone to assist me. I went to the register where one employee was working and asked if anyone else was working there. She said the person in guns was on the phone and others were unloading a truck. We went back to guns and the employee was there, he never once tried to help us so we left. This is the second time I've been here and no customer service. I won't be back!
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Review
#927832 Review #927832 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service
I bought a gander mountain meat slicer. Parts were missing. After many calls the store manager at joliet il store said next time I come to ill. From upper peninsula mi to bring it back and since they did not carry that exact model he would upgrade to next size. I wrote...
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Review
#925871 Review #925871 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Problem with delivery
There were at least 6 employees standing behind the counter. One told my husband someone would be with him shortly. No other customers at the counter and 20 minutes later he left. Never Got waited on. They were chatting up laughing not taking care to make a sale. I...
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Review
#925089 Review #925089 is a subjective opinion of poster.
Service
Gander Mountain Customer Care
Reason of review
Poor customer service