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Cci Mini Mag Review

1.0
Details
I hate dealing with Gander Mountain. This is the 3rd time a item has been backordered with no eta for shipping. Customer service lacks in just about everything. Lies when a product is in stock so they get your money. Horrible horrible buisness practices. Go to Cabelas where they actually give a *** about you.
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Review
#742234 Review #742234 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain - Manager Review from Scott Depot, West Virginia

1.3
Details
This is the first letter of this type I have ever written. I felt that If I didn't write this letter I would explode. I am very angry with your business at this time. Yesterday, I scheduled a block of my busy day aside to stop in your Gander Mountain, Southridge Center, Charleston WV store to pick up the "Electric Smoker for $79" I saw in your Black Friday advertisement. This was clearly posted on the back page of the advertisement. I stopped in the store and was advised by the store clerk that the Electric Smokers were not available, only the gas smoker had been shipped to them. I was under the impression that if something was advertised, then the store should have had at least one of the smokers in stock. I was advised that none of the advertised electric smokers for $79 had been received in the store. The sales associate told me that he could most likely order me one online. I ask if he would honor the $79 sale pice, he said he would ask his manager. After about five minutes, he came back and advised me that the electric smoker was NOT available online either. This is clearly a case of false advertisement. It is illegal to advertise something that your are not selling, just to get people into your store. This is a very unfair and unethical practice and I am very disappointed that your organization stoops to such shady and illegal business practices. The electric smoker was clearly advertised in your Black Friday Ad, there was NEVER any of the advertised Electric Smokers delivered to your store, the Electric Smoker is not available to be ordered online, is this clearly not a case of FALSE Advertisement? Sincerely, Lora Ann Ball Madison, WV
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1 comment
Dona
#1071458

The whole point was to get you into the store. Now you know.

It used to be the old "bait and switch" game, but now it is just "bait and hope." People are suspicious and tend to get really mad when the product they saw advertised in not available, but it just so happens that a similar one is available, tho for a higher price. Now they just get you into the store with an ad for something at a low price and then say it is not available. Period. No rainchecks.

Sorry. But, feel free to look around the store at our other great deals.

Best to shop at stores that don't pull this stunt. Good luck.

Review
#742145 Review #742145 is a subjective opinion of poster.
Service
Gander Mountain Manager
Reason of review
Poor customer service
1.0
Details
Gander Mountain - Pistol Review from Helotes, Texas
Ganer Mountain newnan horrible cust service. Was looking for a new pistol and had 1k cash to spend and came in at 9:45 only to be informed on what time they close by muliple staff members. We had to beg for help and finally found someone who told us he had to get...
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Review
#741691 Review #741691 is a subjective opinion of poster.
Reason of review
Poor customer service

Gander Mountain - Airsoft Guns Review from Saint Johns, Pennsylvania

Walked into the gander mountain to look for an item adverised in the flyer. I could not find the item nor a human working there. So i got in line. A female employee at the counter asked me if I wanted a fishing license in order to verify I was in the correct line. She asked me somewhat rudely like she really wanted to say, "Hello your in the wrong line ***". I said I just was looking for an item and pointed to it in the flyer. She spoke once again quite rudely "I cant see what you are pointing at". Then she proceeded to ask another female to look at the flyer to see if they had the item. This second female employee, short blonde and hair and facial piercings, was so unbelievably rude. Apparently the Dickson City, Pa, store cannot carry airsoft guns and said it to me like I should know this and said it with complete disgust. I walked out and will never return. Just bought the item from Walmart online and it was cheaper.
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Review
#741636 Review #741636 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
The Second Amendment Coalition of Florida have had there monthly meeting at the Tall tales restaurant located in Palm Beach Gardens, Florida for the last two and one half years with no problems. We have had our December meeting scheduled since last December. We decided...
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Review
#739933 Review #739933 is a subjective opinion of poster.
Service
Gander Mountain Manager
Cons
  • Resturant
Reason of review
Poor customer service
Loss
$800
Preferred solution
We will not be having meeting at Gander Mountin in the future.
Tags
  • Restaurant Experience

Customer service sucks | Gander Mountain review from Raleigh, North Carolina

Gander Mountain at Capital Blvd and Old Wake Forest RD in Raleigh NC. Went into the store to purchase a NIKON pro staff scope. Waited 20 minutes for some help . Asked no less than three customer service/reps people to help. All three said they couldn't help due to working in other departments. This is the second time this has happened. Done with this company. Also going to contact there other vendors and advise them of there sales practice. Left store went over to *** sporting goods and purchased the scope in less than 5minutes. I predict this company will end up like Kmart kicked to the curb....
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Review
#739426 Review #739426 is a subjective opinion of poster.
Cons
  • I did not like
Reason of review
Poor customer service

Other Product Review

3.2
Details
Complaint that Gander Mountain in Raleigh is telling me that they don't give military discount because they were sued because they wouldn't give none military discount to guy that was not military
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Review
#734795 Review #734795 is a subjective opinion of poster.
Reason of review
Problems with payment

Gander Mountain - Cashier Review from Dandridge, Tennessee

1.0
Details
Went to the gander mountain that just opened in myrtle beach SC. The cashier was very rude. Then when I came back to return some stuff. Another cashier by the name of DEBBIE was even more rude to me and made snide remarks under her breath to a manager which I heard. Saying I was returning some layout blind grass because "I could not smoke it" I will never shop at gander mountain again. I'll drive 30 more mins to bass pro
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Review
#730634 Review #730634 is a subjective opinion of poster.
Service
Gander Mountain Cashier
Reason of review
Poor customer service

Gander Mountain Gun Department Review

Employes at the lansing store are rude especialy in the gun department will take my business else where very disappointed!!
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Review
#730059 Review #730059 is a subjective opinion of poster.
Reason of review
Poor customer service

Unbelievable! | Gander Mountain review from Gadsden, Alabama

On September 12th, I took two 1906 Winchesters to get the barrels relined, to Gadsden, Alabama. I thought it was expensive but thought it would be a quick turnaround (but I admittedly did not ask). Near the end of October, they called and said one of them had been returned as being in too poor of a shape to do repairs. I went and picked it up and asked when the other rifle would be fixed. They said nobody was there that could tell me that but "promised" I would be called later that day. I wasn't. Two days later, I sent customer service at Gander Mountain an e-mail. Two days later, no reply. I called customer service on November 3rd. I explained everything. I was promised that I would get a phone call and it would be resolved. Well, I did get a phone call...from the manager of the Huntsville, Alabama store. He seemed very concerned I was having a problem but he realized that it wasn't his store but he Gadsden store and that I would be contacted shortly. Yes, it is two days later and nothing. In my e-mail and phone call I gave them my Gunsmith order number, etc. Did they lose the rifle? Did they give it to someone else? Will they finally tell me to take it to small claims court? This is a company that charges high prices for gun smithing services.
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Review
#729631 Review #729631 is a subjective opinion of poster.
Service
Gander Mountain Manager
Cons
  • Poor response to complaint
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered