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We have been loyal customers for almost two decades, credit card included. We had $60 in rewards and went in today to pick up some favorite items before they were gone forever. With a LOT of items, I was also told they would NOT HONOR THEIR COMMITMENT! We used that...
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Anonymous
Taken by Gander

I feel your pain. Same thing happened to us. We have an $80.00 certificate that is now worthless, yet GM got our money for those purchases to earn the rewards. They gave us a ...

2.0
#1046092
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Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly.....i didn't realize this organzition was closing because they...
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1.0
#1045716
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On the 9th of May, I went to my local Gander Mountain store to use a gift card and $30 of Rewards Certificates.. I purchased $150 of merchandise, used the gift card and tried to redeem the Rewards Certificates. The sales person said that they would not honor the...
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Anonymous
Curt Mercier

I have over $300 in rewards certificates and now they tell me they cannot be used. Gander Mtn tells me I should receive info in the mail about the rewards certificates and "...

3.4
I liked
  • Service and array of products
I didn't like
  • Cancellation of rewards certificates
#1045695
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Not A Dam Thing Review

Gander Mountain
#1050245
1.0
Deals ..haha joke on me. no wonder they are going out of buisness . Everything is over priced with 10-30% off. Shame on them to a customer that knows their prices before the supposedly SALE. Fyi consumer dont waste your time they believe we are fools!!
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Short Review for May 21, 2017, Pc_service

Gander Mountain
#1050083
3.4
I see why they went bankrupt. Close on a sunday for inventory. This one of the two days most people has off to shop. This is smart thinking by management. This was the Baraboo store.
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Gander Mountain Manager Review

Gander Mountain
#1043781
Its sad your manager at the boaz al store has to comment on facebook saying if us people had better jobs we could afford to shop there.and i do have screen shots of him saying that exact thing.
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Century International Arms Rifle Review

Gander Mountain
#1043312
1.0
I ordered a C208 7.62 over the phone. I took delivery at a local Gander Mountain. When I got home, it occurred to me that I had failed to check the caliber. It was a .308. I called the next day and asked for an exchange with me paying the freight as I had just purchased 500 rounds of 7.62 ammo. No. It is agaist store policy. Guess that screwing a customer is policy.
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Im looking for a firearm and registered online for GM last week thinking I might buy it online and immediately received an online email coupon to "unlock $20 off" when you click the "unlock $20 off" it links you to the GM liquidation sale so I thought .....hmmm must...
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h.kitchener
h.kitchener

"liquidation sale" means just that---liquidation. Gander Mountain filed Ch. 11 receivership a few weeks ago and now has file for liquidation, ie., going out of business---alth...

#1045001
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NO ONE can get in that Hammock from small children to adult with out being violently thrown on to the cement deck!! My husband was thrown out and you can see his face grimacing with pain as he tried to pick himself up from the cement!! I have photos and it is a piece...
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Anonymous
Anonymous

I am sorry for your trouble with the hammock. Please give us a call again and speak with someone in our retail operations/store feedback department so we can make this situati...

Anonymous
Anonymous

I've never trusted any hammock. And to put it over cement - playing with fire.

Product
#1040338
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I sent my Ruger mini 14 for a simple trigger assembly fix which was caused by gander mountain in the first place after doing a trigger job on said gun. The rifle was fine until the first job and now they have had my gun since 2/4/17 and it's now 3/14/17. I went into...
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2.4
#1021353
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I visited the Woodbridge, VA location yesterday to purchase a 9mm handgun. I'd done my research and knew exactly what I wanted. As an active federal law enforcement officer, I could have purchased the firearm and walked out with it the same day. I was greeted by the...
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I didn't like
  • Customer service experience
#1014772
Reply to reviews
Bought two pairs of Merrell hiking boots each costing 100 dollars, started to put on one pair and lace holder broke put it back in box and put on other pair. Three weeks later pair, that I was wearing bottom of boot fell apart, my wife boxed up the pair I was wearing...
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Anonymous
Retail Dick

Sounds like a Merrell problem to me.

1.0
I didn't like
  • Sales and management people
#1013902
Reply to reviews
Went to use the virtual range on 2-11-2017 with my Son. We were going to make a day of it and buy a couple hand guns. When I got done the directions on the screen said "bring firearm to desk". Well nobody was at the desk. So I left it on the range like the other guns...
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2.5
I didn't like
  • Customer handling
#1008067
Reply to reviews
I went to a local Gander Mountain. I was looking to buy a High End 1911. My budget was about $1000 to $1200. I saw the local store had it in stock. Thinking if I went early on Sunday I wouldn't have to wait to long for help. My mistake, I was one of four customers in...
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2.4
I didn't like
  • Service
#1007701
Reply to reviews