Gander Mountain Complaints and Reviews

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Gander Mountain
Main address: 5398 Martin Luther King, Jr. Highway 27834 Greenville NC
1-888-542-6337, , https://www.gandermountain.com/contact.shtml
  • 49+5 mobile complaints
  • $29.3K claimed losses
  • $543 average
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October add gander mountain Remington R1 1911 45acp is $869 same day Bass Pro add $659. I have been in Gander 5 times but have yet to spend a dime. The above is why. Add comment

     

  • Oct 17
  • Shopping
  • Doylestown, Pennsylvania
  • Unavailable Ammunition
  • 13

Called them on the phone to ensure that they had 20 gauge ammunition before wasted my gas to go 25 miles there, was specifically told they did have at least 25 round and even 100-500 round cases of both slugs and all kinds of buckshot...got there and all I could find was bird shot, had to really dig through the shelves to find the biggest, #5 shot, which was still not what Iwas looking for, and... Read more

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  • Oct 08
  • Kids' Stores
  • Overpriced Items
  • 25

My daughter recently received her CCP and wanted a small revolver. She liked the Charter Arms 38. We went to Gander Mointain and the price for the weapon was $399.00 (new). Thinking it was high we went to a local pawn. She bought the gun for $369.00 and he gave her a free box of target rounds. This gun was brand new in the box. Point being a $30.00 dollar difference. It should have been the other... Read more

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  • Oct 03
  • Products
  • Glock Models
  • 40

Not saying it was deliberate, but... I saw several Glock models and opted for a G 17 gen 4. I then said I wanted a virgin NIB gun, not the demo gun. White haired salesman showed me the new gun case, opened it, showed me the contents, I confirmed it was the gun I wanted and said I'll take it. Did all the paperwork, background check, and paid in full. After the three day waiting period I go to... Read more

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  • Sep 28
  • Products
  • Gun Problems
  • 37

Tried to purchase my first gun ever (i'm 20) and my licence had my PO box address instead of my home address. The clerk was very unprofessional and ripped the registration papers off the table and said "were done here" his manager also had to tell him to calm down. Long story short the gun clerk threatened to call the State Troopers because of my ID not having my house address. My father who has... Read more

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Went to buy 2 treestands sale price zip tied to display was $99 I got 2 they rang up at $219 each I said no they are taged $99 they offered to price match $199 that is all I drove 35 miles one way to get them the Mng would not come talk to me this was in kent wood mi they lost my business good thing there is cabellas in town Add comment

The store manager is a *** and they said they would do something for me and then 5 minutes later they recanted their statement. Add comment

     

  • Aug 16
  • Shopping
  • Colonial Park, Pennsylvania
  • Horrible Customer Service
  • 1
  • 1
  • 39

Customer service is horrible. No one is there that knows anything about archery. I have been in there twice now with the same outcome which is me walking out frustrated and empty handed. If you have bows for sale then you better have someone working the archery section. The employees at the registers/customer service have to be the most incompetent waste of the human species I have ever met.... Read more

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It's been 3 weeks and I still haven't received my kayaks and no one can give me a straight answer, tracking info, etc Add comment

     

  • Jul 21
  • Shopping
  • Wrong Charges
  • 140

Gander Mountain stole my money. The manager and cashiers were incapable of providing a receipt at checkout. After I refused to take the products if they could not provide a receipt, they then claimed that they could not credit the money back to my card because I did not have a receipt and they could not find the transaction. I filed a credit dispute with my bank and the manager promised that they... Read more

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