Gander Mountain Complaints and Reviews

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Gander Mountain
Main address: 5398 Martin Luther King, Jr. Highway 27834 Greenville NC
1-888-542-6337, , https://www.gandermountain.com/contact.shtml
  • 52+5 mobile complaints
  • $29.3K claimed losses
  • $515 average
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  • Nov 04
  • Footwear and Clothing
  • Jacket
  • 1
  • 1
  • 67

Purchased a jacket at Gander Mountain and was sold a Summit Protection Plan as "if the item breaks just bring it back to the store for a replacement". After about 50 days the zipper broke and we returned to the store and found out that this was not the case. We had to call an 800#, wait for a shipping label or print one from the computer, drop package off to be mailed to Indiana, wait to get a... Read more

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  • Nov 04
  • Products
  • Eau Claire, Wisconsin
  • Firearm
  • 1
  • 1
  • 57

This is my first firearm I order in my life but seriously it was not a pleasant experience at all. I ordered a CZ P-07 Duty handgun online. And it says it will be at the store in 3 days. So the fourth day I call the Eau Claire, WI store (Store #114). I choose firearm and ammunition department on touchtone. Then a guy pickup and I ask him nicely “Can I check the status of my order? I have the... Read more

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  • Oct 23
  • Shopping
  • Algonquin, Illinois
  • Rude Sales Person
  • 1
  • 1
  • 97

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a pistol for her. & female sales rep at gun counter showed us several pistols,new and used,all high priced. I told her we were shopping around and asked if she worked on commission which she said she did. I said,ok,give my wife your card and she says OH,OK,YES SIR!! Don't be... Read more

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October add gander mountain Remington R1 1911 45acp is $869 same day Bass Pro add $659. I have been in Gander 5 times but have yet to spend a dime. The above is why. Add comment

     

  • Oct 17
  • Shopping
  • Doylestown, Pennsylvania
  • Unavailable Ammunition
  • 33

Called them on the phone to ensure that they had 20 gauge ammunition before wasted my gas to go 25 miles there, was specifically told they did have at least 25 round and even 100-500 round cases of both slugs and all kinds of buckshot...got there and all I could find was bird shot, had to really dig through the shelves to find the biggest, #5 shot, which was still not what Iwas looking for, and... Read more

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  • Oct 08
  • Kids' Stores
  • Overpriced Items
  • 51

My daughter recently received her CCP and wanted a small revolver. She liked the Charter Arms 38. We went to Gander Mointain and the price for the weapon was $399.00 (new). Thinking it was high we went to a local pawn. She bought the gun for $369.00 and he gave her a free box of target rounds. This gun was brand new in the box. Point being a $30.00 dollar difference. It should have been the other... Read more

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  • Oct 03
  • Products
  • Glock Models
  • 86

Not saying it was deliberate, but... I saw several Glock models and opted for a G 17 gen 4. I then said I wanted a virgin NIB gun, not the demo gun. White haired salesman showed me the new gun case, opened it, showed me the contents, I confirmed it was the gun I wanted and said I'll take it. Did all the paperwork, background check, and paid in full. After the three day waiting period I go to... Read more

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  • Sep 28
  • Products
  • Gun Problems
  • 67

Tried to purchase my first gun ever (i'm 20) and my licence had my PO box address instead of my home address. The clerk was very unprofessional and ripped the registration papers off the table and said "were done here" his manager also had to tell him to calm down. Long story short the gun clerk threatened to call the State Troopers because of my ID not having my house address. My father who has... Read more

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Went to buy 2 treestands sale price zip tied to display was $99 I got 2 they rang up at $219 each I said no they are taged $99 they offered to price match $199 that is all I drove 35 miles one way to get them the Mng would not come talk to me this was in kent wood mi they lost my business good thing there is cabellas in town Add comment

The store manager is a *** and they said they would do something for me and then 5 minutes later they recanted their statement. Add comment

 
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